Year 1: Workmanship and Materials
Year 2: Major Systems: “Inside the Wall” Coverage
Years 3-10: Structural Elements
We provide our buyers with an express 10-year Builder’s Limited Warranty. Even in the unlikely event that we cannot perform our obligations under the warranty; our insurer will be there to assume responsibility for our performance…at no cost to you. Most other insured warranty programs require a consumer deductible, so even if your repair is covered, it still costs you money.
We are proud of our customer service record, but should a disagreement occur, the 2-10 HBW program provides our home buyers with binding arbitration to settle disputes without costly legal services. The arbitration program allows an independent third party arbitrator to resolve disputes promptly and completely. Either party can request arbitration by submitting an $80 filing fee** that will be refunded if they prevail. The process is binding and is enforceable in a court of law.
The 2-10 HBW administered program is underwritten by a member of Zurich North America, rated A+/XV by A.M. Best, one of the leading independent insurance company rating services.
Should you decide to sell the home, the transfer in title will not affect the remaining term of our limited warranty. The homeowner simply completes the “Subsequent Home Buyer Acknowledgement and Assignment Form” found in the warranty document. This feature can be an attractive selling point at resale for homeowners or sales agents.
The combination of our customer service expertise, a clear and comprehensive warranty and the backing of one of the largest insurers in the country allows us to provide you with a level of security unmatched in the industry. Contact us today for more information or for a copy of our 10-year insured warranty program.
